BPO Call Centre Agents

BPO Call Centre Agents

03 May
|
Yusra Sahabodien
|
Griekwastad

03 May

Yusra Sahabodien

Griekwastad

Capita SA , part of the UK’s leading outsourcing and professional services company is seeking motivated Customer - Centric individual/s who are ready to provide exceptional customer experiences in a CALL CENTRE ENVIRONMENT.


We are looking for agents with a passion for customer service excellence to deal with queries from our UK based clientele. Join the winning team, we offer full training and a host of other great benefits!

Key Responsibilities

- Contribute individually and as a member of a team to ensure service levels meet agreed client and internal standards
- Handle all customer financial details such as customer account information, credit card details and banking account information with relevant integrity and confidentiality
- Deliver a quality service to all customers to ensure customer and client satisfaction
- Achieve and deliver effective level of personal work, activities, and high level of performance to meet individually set objectives

Knowledge and Experience

- Matric with English as a first language
- A clear credit and criminal record
- Minimum 10 - 12 months unbroken call centre experience
- Ability to speak, read and write fluently in English
- Customer focused
- An enthusiastic, positive and motivated outlook
- Good communication skills both written and verbal
- Both customer and quality focused
- Previous experience of dealing with customers via telephone
- Work towards individual and team targets
- Minimum monthly salary R5500+ Shift Allowance + unsociable hours allowance + weekend hero bonus + performance bonus

Apply now - ******

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Gumtree User
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LOGISTICS COMPANY NEEDS DRIVERS AND TRUCK ASSISTANTS FOR PERMANENT POSITIONS. SALARY R 27500PM ****** [...]

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CASHIERS, CLERKS AND SUPERMARKET STAFF

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